Our romantic escape was lovely at this hotel. The room was very clean and the staff were friendly. The hotel was conveniently located near major roads and shopping areas. The bed was comfortable, and the room was quiet at night, making our stay very relaxing.

The WIFI service was poor, and the decor in the bathroom looked old and tired. the hotel needs updating, and the breakfast options were limited, which made our stay a bit disappointing.

Location was perfect, and the place was great base for one night. We had a car, so 5 minutes drive to Tullie House Museum And Art Gallery.

Excellent reception staff made ait a pleasure to arrive. Very accomodating. Will definitely choose this location again if I am in the area.

The food would have been worth the money if I had not had to ask for fresh items from my meal. The plate had been left under a heat light and had become dry and chewy.

The breakfast had lots of good food, and the room was just what I needed, making it a great spot for a weekend getaway.

Room and bed very comfortable. Good breakfast which was served hot.

Smokers should be given an area to smoke far away from the front door. The smell and the smoke hits you like a wall.

Clean friendlyand good value for money

I had a fantastic stay at this hotel. the location is excellent, with easy access to a retail park that offers plenty of shops to browse through. Secondly, the staff were incredibly friendly and helpful, ensuring that I felt welcome throughout my stay. The rooms were spacious and comfortable, with a large bathroom and a comfy bed - perfect for a good night's sleep. Lastly, the breakfast included in the stay was great, providing everything I needed, including boiled water for a cup of tea. this hotel exceeded my expectations in terms of value for money, attention to detail, and basic amenities.

All was perfect during my stay.

No lift No water in the swimming pool

easy to find comfortable clean good facilities staff very friendly good choice of food for breakfast

This hotel offers great value for money with prices that won't break the bank. The staff are friendly and provide excellent service. The rooms are basic but comfortable, with comfy beds that guarantee a good night's sleep. The location near a retail park is a bonus, providing plenty of shops to browse through.

All was well, no improvements needed.

Welcome was god, rooms clean

barman over chatty

very comfortable hotel. I have just stayed at a best western and your hotel is far better by miles. staff v friendly and helpful.bed vert comfortable nore than I can say for best western!

Convenient Location and Cleanliness Spent Christmas at this hotel and was pleased with the convenient location near the town centre. the room was clean and well-maintained. the complimentary tea and coffee was a nice touch. the hotel provided free parking which was helpful.

the heating was on full even when we tried turning it down, leading to an uncomfortably hot room.

easy accsess from motor way so it is good location when people vist scotland or yorkshiredayls from england.

i felt a little noisy over the door, wall and upstair room. but it was acceptable.

Excellent, and courteous reception. Despite the premises being near to a busy main road, it was fairly quiet in the room. The meal deal was/is very good value for money. In unfamiliar surroundings the in house evening meal saved time and effort looking for local restaurants. The restaurant staff were also courteous and attentive.

Nil. No complaint, but check the drainage from handbasins in rooms. In our room it took an age for the wash baisn to empty, suggesting that its waste trap is near to being blocked.